A dialog with Kenta Nishimura, President of SHIFFON CO., LTD.

To start with, please give us a quick introduction to Shiffon. What do you think about to be your organization’s core competencies and the important thing strengths that set you aside out of your opponents?

SHIFFON began as an importer and wholesaler of overseas manufacturers, and immediately, the corporate has its personal model enterprise, wholesale division, OEMODM division, sports activities life-style division, faculty provide division, abroad division, e-commerce division, and straight managed division, every of which has established provide chains in a variety of genres. The corporate has established a provide chain in a variety of genres.

Nevertheless, I don’t think about SHIFFON a vogue firm. Our scheme is a enterprise mannequin, and textiles are merely instruments for enterprise. Human beings want clothes, meals, and shelter to outlive. We belong to this garment business, which is sort of a decathlon in that it covers so many various areas. Our garment business consists of not solely the style sector but in addition the sports activities sector and plenty of different sectors. It is rather finely segmented by business,

Within the vogue business, some corporations function within the Paris and Milan collections, whereas others function in quick vogue, GMS, and mass merchandisers. We cowl all these layers of the clothes business.

I believe it’s straightforward to know should you examine it to a board of administrators. If we color-fill in the place every firm competes on this board, most corporations can solely partially fill within the blanks. Whereas there’s a course to specialize as an organization, our firm is seeking to fill in the entire board’s eyes: clothes, meals, and shelter. This is the reason we describe ourselves as a decathlon firm.

Apparently, Japan is an island nation that has developed its distinctive enterprise model through the years. Every section has a special tradition and a barely completely different means of doing enterprise. Even inside the attire business, every part is completely different. The individuals who work there, the rules, and even the best way they do enterprise are utterly completely different and various. Our enterprise technique is to extend the horizontal axis, as within the Go board. The necessary factor about this horizontal axis is advertising energy, which is perhaps furnishings, for instance, or home equipment.

Shiffon has a excessive stage of selling capability to broaden its community. What we are attempting to do is to paint the plenty of the garment business in our colours. It is sort of a crossword puzzle; typically the phrases are instantly recognizable, and different occasions we have to fill in different areas to finish the puzzle. Enterprise, for my part, isn’t merely about creating one thing new, however about exchanging what we’re good at in every area and bringing that to different fields.

Take sports activities and vogue, for instance. These are two completely different classes, historically offered in two various kinds of shops. Sportswear is extra involved with the performance of the textile and due to this fact the know-how that creates the performance. The style business focuses on traits. By incorporating performance from the sports activities sector into the style sector and mixing it with good design, new merchandise may be created, and vice versa.

For instance, randoseru (faculty luggage) for varsity youngsters It is a conventional Japanese cultural merchandise that each one Japanese have skilled. What is exclusive about these randoseru is that they’re often bought by grandparents for his or her grandchildren, making it a once-in-a-lifetime occasion for Japanese households. Many individuals go to bodily shops to pick out their faculty luggage, and surprisingly, solely about 1% of purchases are made by way of e-commerce. As this knowledge exhibits, Japan is a really conservative market, with 99% of gross sales coming from bodily shops. Nevertheless, by way of the style business, 50% comes from e-commerce. As specialists in each faculty luggage and vogue, we’ve included the idea of vogue e-commerce into our college bag buying. This has allowed us to extend the proportion of e-commerce purchases to 35%. We all know the instruments and outcomes of different industries and might apply them throughout the board.

Whereas we was solely captivated with OEM and ODM, our technique now’s to extend our horizontal segments within the garment and textile business. First, we added sports activities, faculty luggage, and skis, to cowl all the market inside a yr with our gathered know-how. Then, every section will probably be sublimated into its model inside three years. Our gross sales goal is 1 billion yen in three years. We’ll create and pursue new companies yearly.


Conventional faculty luggage for varsity youngsters manufactured by Shiffon

 

We observed that your organization caters to the low-end in addition to the high-end vogue business. There are numerous completely different manufacturers beneath your umbrella, what synergies do you see?

Model administration isn’t that troublesome, and we’ve a number of manufacturers, all with comparable ideas. As I discussed earlier, we are attempting to fill every sq. inch of the attire business grid with the colours of our firm.

When first planning a model, you want to decide the class of your buyer. For instance, a gentleman in his late 40s won’t be excited about younger ladies’s attire. It is very important supply the best vogue to the best buyer. Even for a buying and selling firm, it’s troublesome to cowl all demographics. From a producing standpoint, as a result of we all know each extremes, we are able to decide which level is the important thing to buyer satisfaction. Simply because it’s a luxurious model doesn’t imply that each one supplies should be high-end supplies. There must be a steadiness, and that’s our experience.

For instance, ski jackets require extra vivid colours than common jackets. Our firm has gathered expertise in manufacturing extra subtle fashions, so our expertise helps us within the manufacturing of ski jackets, and vice versa, our ski jacket expertise helps us within the manufacturing of high-end fashions.

Decathletes should compete in 10 occasions, together with the 100-meter run and excessive bounce. By means of the buildup of those efforts, they win gold medals, however athletes don’t excel in a single occasion. Our group employs a pooling system much like that of consulting corporations. On this system, a staff is shaped for every undertaking that crosses divisions equivalent to gross sales, planning, manufacturing administration, and so forth.

On this means, the person turns into stronger and turns into a helpful participant. As information will increase, concepts are born. Concepts that strange salespeople can’t provide you with even after 20 years of working for a single firm are all born when quite a lot of info is gathered within the particular person. A virtuous cycle is created through which individuals like serial entrepreneurs emerge from inside.

 

Which of your organization’s manufacturers, sectors, or merchandise do you see essentially the most potential for enterprise development sooner or later?

Some specialists predict that Japan’s market will shrink within the coming years, which in fact has its upsides. A smaller market measurement means much less competitors and fewer new entrants. In different phrases, there’s a larger likelihood of gaining the next market share. The market alternatives should not that a lot completely different. 2026 is our objective to turn into a publicly traded firm, and we’ve a number of methods to realize this objective.

Certainly one of its methods is the skiwear model often called PHENIX. The scheme works with distributors in numerous international locations, and SHIFFON additionally manages international distribution.


Skiwear phenix


We’re conscious that the ski market itself is shrinking, and we realistically perceive that fewer individuals are excited about snowboarding than earlier than. Nevertheless, ski put on is full of know-how, particularly contemplating that this model has a 70-year historical past. Our technique any further is to strengthen not solely ski put on but in addition city put on derived from ski put on.

The second pillar is the college bag enterprise I discussed earlier: for 80 years, the form of those faculty luggage has remained the identical, and they’re all made in Japan. On condition that different textiles are made in China and different international locations, you could surprise why solely these randoseru are made in Japan. 2023 is the yr, and we should change this pattern. As a result of the elementary faculty randoseru business is sort of a village tucked away deep within the woods the place nobody is allowed to enter. We entered this business 4 years in the past and are already among the many high 4. The important thing to progress on this conventional business lies within the change of manufacturing location: beginning in 2023, we started manufacturing in China. We’ve got invested closely in gear and have offered technical help. We’ve got raised the bar in order that what’s produced in China is on par with what’s produced in Japan. Presently, all supplies are made in Japan and transported to China. That is true now, however finally, we wish to go away materials improvement to China and alter the price to our benefit.

Japanese households have small Buddhist altars, and hina dolls are given to youngsters on Kids’s Day. There’s a uniquely Japanese customized of ” Hinamatsuri ” (Ladies’ Competition) on March 3 yearly. Since there are few opponents on this area of hina dolls, prospects should base their purchases on market costs set by a number of corporations. Equally, the businesses that manufacture faculty luggage for elementary colleges set the costs, which today vary from 80,000 to 90,000 yen, or round US$600. 30-40 years in the past, the value was round 30,000 yen, or round US$200, which implies that the value has jumped about threefold. The explanation why costs have risen a lot has to do with stagnant wages and a declining youngster inhabitants. After I was a baby, there have been about 2 million youngsters in Japan, however now the quantity is all the way down to about 700,000. You’ll be able to think about that the price of faculty luggage would drop significantly if manufacturing had been switched to China.

I believe the third pillar is what we name “cross-border enterprise” (mutual cross-border platform). There are platforms like Farfetch, which is a platform we need to create for our manufacturers. Farfetch specifically is a platform that additionally has its shops. The platform we envision is mutual, not one-sided. We’ve got sturdy connections in Europe and these corporations have their retail shops in addition to nationwide e-commerce channels like Shopify. We all know their API info. We will develop a staff port administration system that standardizes completely different APIs and enterprise practices in numerous international locations. The enterprise mannequin we envision is to take these particular person APIs by way of our system, routinely convert them, and publish them on our web site because the SHIFFON import platform. An enormous quantity of information will probably be routinely transformed and positioned on the platform. The web site already accommodates info on a number of shops, with about 8 shops in Italy. The platform goals to accommodate not solely seasonal collections but in addition outlet stock. Proper now there are solely 8 shops, however as soon as this quantity grows to a number of thousand shops, the platform will probably be accessible not solely in Japan but in addition in different international locations equivalent to Korea and China.

The launch of this web site in markets equivalent to China, Korea, and Singapore is what we think about the second section of this plan. The third section is an API connection between us and the businesses we do enterprise with: by way of the API, the web site won’t solely accumulate info on the businesses we do enterprise with, however the web site may even present info to the businesses we do enterprise with . By having this mutual platform, we hope to pave the best way for Japanese manufacturers to broaden their enterprise abroad.

Presently, when a buyer purchases a product by way of the SHIFFON web site, the data is immediately despatched to the supplier; the API is related so the data is up to date each minute. We name this complete course of our mutual cross-border platform technique.

The mix of those three companies creates the core pillars of our enterprise and a path towards an preliminary public providing (IPO). It is a utterly completely different method than the standard path to an IPO.

 

Having a dialogue with key gamers within the business, I acknowledged that open innovation and discovering native companions are the keys to growing worldwide markets. You additionally talked about that you’ve many relationships with worldwide corporations and out of your web site we are able to see that you simply work with worldwide manufacturers equivalent to Diesel, Armani, and Kappa. What function do partnerships play in your enterprise mannequin and are you on the lookout for new companions in overseas markets?

To start with, I consider that enterprise ought to be carried out on a world foundation. Nevertheless, when launching a brand new enterprise, one should inevitably concentrate on the home market. We need to begin every enterprise within the home market. As for brand new companions, we’re very open no matter market section. For instance, we had a gathering immediately with an American sports activities model. Once we met with them, we noticed the potential for various functions, so it is very important be open to any proposal when engaged on cooperation.

One instance of our grid technique I discussed is with the luxurious model Emporio Armani. They excel in branding luxurious gadgets, however additionally they have a sports activities model known as EA7. Different corporations excel in sports activities, however they have no idea each the luxurious and sports activities sectors. There’s room for us right here, and Emporio Armani feels extra snug working with an organization like ours, which has in depth information in a variety of areas.

 

You talked about the concept of ​​considering globally, and we discovered from our analysis that you’ve expanded past Japan to the Netherlands, Singapore, and China. During which international locations do you need to proceed your worldwide growth subsequent, and what methods do you propose to make use of to realize this?

Our worldwide technique begins with increasing our manufacturing facility in China. Presently, it primarily manufactures fundamental outerwear and we hope to extend its manufacturing capability and know-how to have the ability to supply extra purposeful gadgets.

The Dutch location is actually a buying and selling firm answerable for European buying and selling. We intend to take care of this due to our future platform plans. The Singapore location, then again, will play an necessary function within the growth of e-commerce inside the Southeast Asian area. We’re strengthening our place by hiring new native workers. Contemplating all of this, strengthening our cross-border enterprise by way of our e-commerce channels is the technique we most need to deliver to the forefront, each from an financial standpoint and from a enterprise effectivity standpoint, because it eliminates the necessity for a neighborhood presence .

Anothor alternative is OEM for a European model. For about 6 years now we’ve been doing OEM for a vogue model known as “Viktor & Rolf”. Related vogue manufacturers have their home provide chain and produce in China, which isn’t very engaging. This is the reason they see Japanese buying and selling corporations like us as extra able to managing OEMs, and that’s the reason we need to enhance our provide as an OEM supplier to Italian and European manufacturers equivalent to Diesel.

 

The clothes business is taken into account to have a really lengthy provide chain, and along with this, quick vogue is thought to create lots of waste. It’s estimated that about 10,000 items of clothes are thrown into landfills about each 5 minutes, what steps is Shiffon taking to be a extra sustainable firm and to make its manufacturing extra ecological and accountable?

Whereas environmental issues are essential, from the buyer’s perspective, the usage of recycled yarns limits the probabilities for clothes manufacturing. This results in dissatisfaction as a result of solely sure kinds of clothes may be manufactured utilizing recycled yarns. What I think about environmentally pleasant is so as to add worth to manufacturers and outfits, avoiding the quick vogue entice and sustaining worth on the second-hand market. An excellent model and top quality ensures that the merchandise will probably be used for much longer.

 

Think about that you simply return to the yr 2034 and conduct this interview once more. What targets or goals would you hope to have achieved throughout that new interview?

It is rather troublesome to consider the longer term. Solely three years in the past we had no concrete concepts about how the longer term would unfold, together with stepping into the ski enterprise. Due to this fact, it’s troublesome to foretell precisely what progress we’ll make in 2034.

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